Delivery & Returns

1. General Information

• Delivery typically takes 4 working days, however, please allow up to 14 working days to avoid disappointment.
• We use Royal Mail to deliver orders, however, we reserve the right to use other courier/delivery companies from time to time
• We regularly update this page to reflect our current anticipated dispatch and delivery times. This page was last updated on 1st May 2019.

2. Dispatch Time 

• Orders made between a Sunday 3pm and Friday 12pm will usually be dispatched within 24 hours after the order has been processed
• Orders made between a Friday 12pm and and Sunday 3pm will usually be dispatched on the following Monday
• When a public/bank holiday disrupts postage then orders will usually be posted on the next available working day
• At exceptionally busy times or in exceptional cases it may take us slightly longer than usual to process orders. Delivery during these circumstances may take up to a maximum of 30 days

• The buyer is responsible for taking delivery of the order at the address he/she specified
• If the seller has to redeliver the order due to non-delivery, the buyer is liable to pay any postage costs
• In the event of a delivery taking longer than expected, the seller is not liable for any losses, costs or expenses incurred by the buyer